the "ghetto" feeling of the Alpine and Kzoo stores (refered as Store 11 and store 20 from here on out)
Is not a matter ofd the people shopping there (there are still just as many white old dutch people at 20 as there is at the new Standale Meijer) What is disturbing isn't so much that the stores don't try to stay clean (believe me, they do, and the employees that work there have to work twice as hard to make the store look clean) Its the little things that could make a huge difference.
When I talked to a manager there the one thing he complained about was the store shelves (this was at 20) and he told me a sotry of how the cascade meijer was remodeled every 5-7 years or so, and how they would throw away large quantities of gondolas and shelves, instead of reusing those at the older stores. The reason corporate told him they wouldnt reuse them is that it would cost more to ship them to old stores then it would to just throw them away.
If anyone has seen any store in GR built before Knapps corner (which was the first major meijer opening in a long time in the area) You would notice that the shelves are downright disgusting. Many of them are rusted out, and since most are painted over and over to conceal this the paints they use collect gunk from product packaging because they arent protected from such elements so they turn from an ugly beige to a dingy black color. Also the shelves themselves range between 15-25 years old. many are warped, and peeling their paint.
One thing they did do which helped a little bit was change the lights in 20, which made the store just a hair whiter. before they used more efficient yellower lights in the store and it didnt help the dingy feeling. Another big problem is apathetic upper management, which trickles down to the employees who also become apathetic. Then you get a guy from upper management who has no clue about the situation the store is in, and thinks it can be fixed with "more paint" and has a slugging match with the upper management, which then gets translated down the chain again.