Hi All-
Long time reader(10 or so year), 1st time poster...
I traveled thru CLT this past weekend/weekday and have a few observations:
The daily parking garage has seen better days, what looks modern from the outside, is super filthy on the inside. The glass is stained all over, the concrete is not in much better shape. It could really use a good cleaning. It took approximately 30 minutes to leave the parking garage area due to only one ramp being open for a total of 3 garage exits. I think the parking garage would also benefit from additional self-pay stations at the bus drop off. It seems that a lot of people do not want to wait in line and end up paying as they exit, creating further congestion.
The shuttle waiting areas on the lower level of the Terminal have very poor signage, it's wrapped around the columns and very hard to see. A flag style format might be better suited to serve passangers.
The guardrails that have been installed with the new entrance are super rusted, small detail, but is it that much more effort to paint it?
1897 Market is a great addition, i have found the breakfast and lunch to be fantastic.
The airport in general is busting out the seams, the Terminal was super packed. This was Sunday at about 4pm. The low ceilings, carpeting, and outdated design does not help much.
As previously stated, tipping is no longer effective in the bathrooms. There is specifically a sign to state this in each bathroom.
First time landing on 36L!
YVR(Vancouver Airport) would be a nice case study for CLT.
I really enjoy traveling thru the airport, but feel as if it's playing catch up and when they do catch up, they will be behind again. I have reviewed all of the planned and current construction projects, I think the current rendering of the Terminal Lobby is in the right direction, but hoping that the final design a bit more modern and open. From my understanding, there is a chance that some or all of the current jetways will be replaced with glass versions. I will try to add a few pictures later on.
Cheers!