Miesian....Your dislike for the CLT airport and Jerry seems very strong and you do have some legitimate concerns, but you have heard "he who lives in a glass house". Yes I do work for the AD and at any given time when driving across the ramp I see many of the Thugs on Tugs acting like fools...Just look out the terminal windows and see how many rampers are walking around with their pants have way down their butts and hats on sideways, breakrooms that are trashed everyday....There is plenty of blame to go around, I just thinks it's not fair that all of it is pointed at the managment of the airport...Poor maintenance, is that the same as an overhead bin that been sealed off with duct tape, I've seen a few of those in my travels...Believe it or not, but Jerry had a lot to do with keeping this hub here...I wont argue that he has his strange ways of doing things, but his ultimate goal is keeping the cost as low as possible for the hub to survive....Airlines and airports must work together more now than ever.....